Credit Control Training Course
This Credit Control Training Course will help you to learn the most effective way to ensure prompt payment. Duration: 1 Day Fee: £449 Feb 7, Mar 30, Apr 18
What is this Credit Control Course about?
Our Credit Control Training Courses are for anyone who wants to improve on their debt collection and account management techniques
What will I achieve?
Non-collection of overdue accounts is a common problem for many organizations. This Credit Control course will give you useful and practical tips on how to deal with slow playing debtors while upholding good customer relations. You will learn how to be firm and persuasive; as well as techniques to use on the telephone and other communication tools for business advantage.
What is covered in this Credit Control Training?
- Effective account management
- Keeping track of debtors
- Effective communication and assertiveness skills.
- Objection handling
- Dealing with uncooperative and aggressive customers
- Legal information
- After the call
- Action steps needed.
- Record keeping.
How long is the course?
1 day from 9.30am to 5pm.
Where is the course held?
Manchester, London, Leeds
Let us Come to YOU!!!
Our in company training programmes are tailored specifically to meet the training needs of individual clients. In company training is a convenient and cost effective training method designed to give the client flexibility in terms of course content, dates and training centres. CLICK HERE FOR DETAILS!!!
What do I do next?
Book now by completing our online booking form or call us today on 0161 850 0159. If you need more information fill in our enquiry form