| Assertiveness Skills |
Duration: 2 days | Fee: £795 (excl VAT) |
| London |
December 8th-9th | January 28th-29th | June 29th-30th |
| Manchester |
March 10th-11th | October 21st-22nd |
| York |
January 20th-21st | July 6th-7th |
|
| Customer Service and Complaint Handling |
Duration: 1 day | Fee: £430 (excl VAT) |
| London |
March 10th | July 28th | November 30th |
| Manchester |
February 12th | June 24th | November 24th |
| York |
January 14th | October 6th |
|
| Executive Secretary/PA Skills |
Duration: 2 days | Fee: £820 (excl VAT) |
| London |
November 24th-25th | February 26th-27th | June 2nd-3rd | September 29th-30th |
| Manchester |
November 26th-27th | February 24th-25th | May 19th-20th | September 9th-10th |
| York |
April 1st-2nd | October 14th-15th |
|
| Finance for Non-Financial Managers |
Duration: 2 days | Fee: £820 (excl VAT) |
| London |
January 14th-15th | April 20th-21st | August 17th-18th |
December 2nd-3rd |
| Manchester |
December 8th-9th | March 2nd-3rd | June 9th-10th | September 8th-9th |
December 8th-9th |
| York |
December 3rd-4th | April 22nd-23rd | October 5th-6th |
|
| Management Skills for Middle Managers |
Duration: 3 days | Fee: £1150 (excl VAT) |
| London |
December 8th-10th | April 14th-16th | July 6th-8th | November 10th-12th |
| Manchester |
February 9th-11th | June 8th-10th | November 16th-18th |
| York |
December 1st-3rd | March 2nd-4th | October 5th-7th |
|
| Management Skills for Newly-Appointed Managers |
Duration: 2 days | Fee: £795 (excl VAT) |
| London |
December 4th-5th | March 9th-10th | July 1st-2nd | November 24th-25th |
| Manchester |
December 2nd-3rd | March 11th-12th | July 7th-8th | November 10th-11th |
| York |
April 6th-7th | October 13th-14th |
|
| Presentation Skills |
Duration: 2 days | Fee: £840 (excl VAT) |
| London |
March 25th-26th | October 21st-22nd |
| Manchester |
January 27th-28th | July 28th-29th |
| York |
February 17th-18th | September 21st-22nd |
|
| Project Management |
Duration: 3 days | Fee: £1150 (excl VAT) |
| London |
February 16th-18th | June 22nd-24th | December 7th-9th |
| Manchester |
February 25th-27th | June 15th-17th | November 2nd-4th |
| York |
November 26th-28th | April 14th-16th | September 21st-23rd |
|
| Report Writing |
Duration: 1 day | Fee: £440 (excl VAT) |
| London |
January 19th | May 12th | October 1st |
| Manchester |
December 10th | April 6th | August 4th | December 10th |
| York |
March 19th | September 3rd |
|
| Selling Skills |
Duration: 3 days | Fee: £1050 (excl VAT) |
| London |
March 16th-18th | October 26th-28th |
| Manchester |
January 20th-22nd | September 14th-16th |
| York |
February 23rd-25th | August 17th-19th |
|
| Supervisory Management |
Duration: 2 days | Fee: £840 (excl VAT) |
| London |
November 27th-28th | March 16th-17th | July 30th-31st | November 5th-6th |
| Manchester |
February 18th-19th | June 11th-12th | October 14th-15th |
| York |
December 18th-19th | April 22nd-23rd | September 28th-29th |
|
| Time Management |
Duration: 1 day | Fee: £440 (excl VAT) |
| London |
November 26th | April 7th | December 1st |
| Manchester |
January 29th | May 14th | September 16th |
| York |
December 2nd | February 20th | September 1st |
|
