Management Skills for Middle Managers

What is it about?

This practical Management Skills training course is designed to develop your skills and abilities when managing others.  You will learn how to manage all different types of people and how to motivate and organise teams to ensure cooperation at all levels. Managing people remains the biggest challenge for managers and this course will equip you with the skills and knowledge to deal with people in a confident manner while gaining their respect.  The course will show you how to avoid the traps and pitfalls that can cause conflict.

What is covered?

• Managing people to better performance:
• Understanding what motivates people
• Using techniques for building morale
• Developing incentives and rewards
• Recognising and dealing with de-motivation
• How to deal with different people and situations
• Dealing with conflict
• Staff training and development
• Building successful teams
• Conducting performance reviews
• Operational management:
• Techniques for management control
• Setting goals and objectives
• Planning
• Assessing performance and reviewing results
• Dealing with the unforeseen – Plan ‘B’
• Communications for managers:
• Two-way communication
• Giving and receiving feedback
• Influencing and negotiating with individuals and groups
• Conducting and participating in meetings
• Written communication
• Organising people and teams:
• Defining personal roles
• Time management and self organisation
• Allocating work and delegation
• Coaching and mentoring

How long is the course?

3 days from 9am to 5pm

Where is the course held?

London, Manchester and Birmingham or we can come to you for onsite training

What do I do next?

Book now by completing our Online Booking Form or call us today on 01908-228029. If you need more information fill in our Enquiry Form