Executive Secretary and PA Skills Course

What is it about?

Learn to improve personal effectiveness and discover the skills and techniques used by successful world-class PA’s. You will discover new business and interpersonal skills, learn how to manage people, win support, deal with conflict and influence others.

What is covered?

• The Executive Secretary/PA role.
• Time management skills to deal with work efficiently.
• Communication techniques to be assertive and persuasive.
• Dealing with conflicting priorities.
• Understanding people and work groups.
• Planning and prioritising.
• Dealing with conflict.
• Communication skills.
• Negotiation, persuasion and influencing skills.

How long is the course?

2 days from 9am to 5pm

Where is the course held?

London, Manchester and Birmingham or we can come to you for onsite training

What do I do next?

Book now by completing our Online Booking Form or call us today on 01908-228029. If you need more information fill in our Enquiry Form