Assertiveness Skills Course

What is it about?

Learn how to deal with others in an assertive, positive and confident manner.  Acquire the ability to communicate with others without being aggressive.  Deal with conflict and difficult situations using a confident and self-assured approach.  Build your self esteem and self respect when behaving assertively and respecting the views of others.

What is covered?

• Understanding assertive, aggressive and passive behaviour
• Communication skills when dealing with others
• Assertive techniques
• Dealing with conflict and confrontation
• Dealing with difficult situations and people
• Putting your case across in a positive and confident way
• Avoiding the manipulation of others
• Dealing with anger effectively
• Giving and receiving criticism
• Positive thinking

How long is the course?

2 days from 9am to 5pm

Where is the course held?

London, Manchester and Birmingham or we can come to you for onsite training

What do I do next?

Book now by completing our Online Booking Form or call us today on 01908-228029. If you need more information fill in our Enquiry Form